FAQ'S

It's the details that matter

What areas do you cover?

Sticks & Bones provides dog walking services for most central Auckland suburbs, currently we service Onehunga, Ellerslie, Epsom, Greenlane, Remuera, Orakei, St Heliers, Grey Lynn, Ponsonby, Herne Bay, Kingsland, Parnell, Newmarket and anywhere in between.

Please contact us if you'd like to know if we're in your area.

Do you need a key to my home?

If we need access to your home to collect and drop off we provide a secure lockbox in a location at your property with a key (if required) for access. This means that Sticks & Bones minimise carrying keys and that you have access to an emergency spare key to your home if you ever need it!

What happens when it's raining?

We walk dogs regardless of the weather conditions! Unless it is dangerous to the dogs or ourselves. If your dog gets wet on a walk we will towel dry your dog once they’re home.

In hot weather we carry loads of fresh water for dogs to drink and to wet dogs down throughout walks. In warmer months we choose parks, bush and beaches with ample shade, and water to cool down.

Do you have emergency processes?

Sticks & Bones have step by step emergency procedures in place for lost, injured and unwell pets. All team members are Pet First Aid certified, and our vehicles are equipped with canine & human First Aid kits.

Safety is our number one priority when we are caring for your dog, our vehicles are fitted out to keep them safe in the event of an accident, cool or warm while travelling.

Do you provide a casual service?

Yes we do! Sticks & Bones offer casual dog walking services with our Hood Walk service - click here to read more about Hood Walks or here if you'd like to book a free Meet & Greet!

Do you offer a discount for multiple dogs from the same household?

Sticks & Bones do offer a discounted rate for an additional dog from the same household. The rate for an additional dog from the same household is $20.00 which is charged in addition to the primary service booking.

We we also provide group workplace pricing for owners that take their dogs to work. Please feel free to contact us for a no strings meet & greet to discuss your workplace dog walking needs.

My German Shorthaired Pointer Rory just loves to walk, play and swim! Nobody understands his needs like Sticks & Bones, and I know he is in expert hands when he's out and about with Sticks & Bones.

Moyra, Rory's owner

I totally trust Amanda with my boy Zach who is loving his walks with Amanda. Sticks & Bones offers a wonderful service, and has been especially helpful while I have been unwell and unable to take Zach out myself.


Jo, Zachs' Owner

Sticks & Bones are genuine dog lovers! My dog went through a patch of bad recall, Amanda really worked hard on this and now he is so much better - Bob thinks Amanda is the bomb!

Rachael, Bobs owner.

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